For our freshest, most beautiful blooms, please shop our Florist’s Choice options, as we may be experiencing
delays in receiving shipments of certain flower types.
Please note that for all other orders, we may need to replace stems so we can deliver the freshest bouquet possible, and we may have to use a different vase.
We promise to always deliver a fresh, beautiful, and completely one-of-a-kind gift of the same or greater value as what you selected.
Deliveries may also be impacted by COVID-19 restrictions. Rest assured that we are taking all recommended precautions to ensure customer satisfaction and safety.
Delivery impacts may include:
Restricted deliveries to hospitals or nursing homes
Restricted deliveries to office buildings
Restricted access to certain regional areas
In addition, we may be using “no contact” delivery procedures. After confirming that the
recipient is available to accept, their gift will be left at the door and the delivery driver will step back a
safe distance to ensure they receive their gift.
Please see our About Us page for more details. We appreciate
your understanding and support!
Excellent & Thoughtful Service! I realized at 3 pm that I had not ordered flowers for a very special birthday. I googled around for a local florist. I found Matles and found a lovely arrangement. While placing the order, i discovered that the recipient would not receive the arrangement until tomorrow. It was after 3pm, so I understood. I placed my order and continued with my workday. After about 10 minutes, I email stating that they were trying to call me. I used my home phone number with the order. I called and the was told they read my gift note and would I like the order to be sent today? Yes, please. On the gift note, I mentioned that the gift is late, but charge it to my mind and not my heart. So thoughtful! My Savta received her birthday flowers and loved them! I will certainly use Matles again!
We take pride in our work, and stand behind every arrangement we deliver. If you are not completely satisfied with your order, please contact us so that we can make it right.
WE ARE A REAL LOCAL FLORIST
We've been Upper West Side local florist since 1962 and we are proud to serve this community. There are a lot of "online companies"
that pretend to be a local florist, hurting both you and small businesses like ours. You can feel confident that you will get an amazing
arrangement that is supporting a real local florist!
100% FLORIST DESIGNED, HAND DELIVERED
Buying from us means that all arrangements are designed by artists who know the floral trade. We hand-deliver every single arrangement so your recipient is sure to love their gift! No wilted, sad, flowers in a box here! Your design will be exquisitely arranged and sure to be loved!
JOIN THOUSANDS OF HAPPY CUSTOMERS
Our customers and the happiness of their friends and family are our top priority! When you buy from us, you are getting an arrangement that is sure to impress and delight! We will personally ensure that you're happy with your arrangement!